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Help and feedback

Stuck or missing something? Chat, email or send feedback from any screen. We read every message.

There are three ways to reach us, and all of them are on every screen in the Dashboard under Need help?

Reach us

  1. Chat with us opens a chat. We usually reply the same day.
  2. Send feedback opens a short form: your email, whether it is a bug or a feature request, and your message.
  3. Email goes to support@1food.menu. We reply within 48 hours.
The Send feedback dialog with email, the type choice between feature request and bug report, and the message field
Bug or idea, three fields, sent.

Good to know

  • For a bug, say what you clicked and what happened. A screenshot helps.
  • For a feature, say what you were trying to do. That is more useful to us than a solution.
  • Guests who find something wrong on your page can report it from the page footer. Those reports reach us too.

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